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Senior Coordinator Social

Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Sr. Coordinator, Social is a key member of the Sphere Social team and reports into the Senior Director, Digital Content. This Burbank-based role primarily handles content creation, publishing, social media monitoring, copywriting, and occasional live content coverage. This role blends strategy and execution, as well as plays an important role in social performance monitoring to inform editorial and content decision making.

We are looking for a highly collaborative and nimble self-starter who lives/breathes social, is passionate about shaping the future of entertainment, and has solid experience working on a social team within the entertainment industry.

What will you do? 

  • Leverage AirTable and Sprout to manage Sphere’s social calendar from end-to-end (planning, drafting, scheduling, publishing, post-publishing QC, and fan replies) for social posts across FB/FBS, IG/IGS, YT/YTS, X, Threads, TT, and LinkedIn; ensure all posts are accurate and in alignment with best practice, business/brand guidelines, and audience.
  • Act as a brand steward throughout all social content creation, working closely with Marketing, Brand, Comms, Bookings, Creative, Legal, and Photo/Video to ensure all representation is in line with brand guidelines and positioning.
  • Leverage Meltwater, Sprout, and other tools to perform daily social monitoring sweeps (AM/PM), including weekends (1x/day) – providing bulleted summaries and flagging pertinent business issues to Director for triage/escalation.
  • Keep an eye on daily platform changes, trends, and owned performance data to understand effectiveness of our socials and make weekly reports with recommendations for posts, ideas, and continuous improvement; Work closely with Analytics team on regular tracking and KPIs reporting.
  • Run point on upkeep and evolution of Community Management, Publishing, and Social Care best practice documents.
  • Help with functions including budget management, social post tagging protocols, link in bio upkeep and optimization, and UTM code tracking.
  • Act as key participant in team and department brainstorming, status calls, and Slack channels.

What do you need to succeed? 

  • 3+ years of professional marketing experience, preferably for a highly matrixed organization within entertainment, technology, or a start-up.
  • Hands-on, working knowledge of social platforms, including Instagram, YouTube, TikTok, Facebook, X, Threads, and LinkedIn.
  • Experience managing multiple social media accounts at one time and highly comfortable with real-time posting.
  • Experience with social planning tools (i.e., AirTable), CMS tools (Sprout), Listening/Analytic tools (Meltwater), and editing tools (i.e., Canva, Slate, Adobe Creative Suite, etc.).
  • Proficient with basic copywriting; able to stay on-brand while also remaining authentic and engaging to platform audiences.
  • Self-starter who thinks a step ahead; adept at proactively sourcing relevant information across teams and broader organization.
  • High adaptability to shifting business needs and able to approach new ideas/solutions with openness and curiosity.
  • Excellent time management and prioritization skills; comfortable with operating in a fast-paced environment.
  • Strong communicator and collaborator, able to build relationships cross-functionally and coordinate across different time zones via email and Slack.
  • Availability to work nights and weekends.

 Special Requirements:

  • Some early morning posting required in alignment with announcements in EST.
  • Some travel required (roughly 2-3x/quarter) to Vegas to help with real-time content capture for various Live/Marquee, Sphere Experiences, and/or corporate buyout events (including evening/weekends). 

 

#LI-Onsite

 

Pay Range
$51,000$75,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.